Recognize the question
The assistant sees topic, urgency, customer type, and desired next step.
AI assistant for inbox and customer questions
From a full inbox to a clear work queue.
An AI assistant that reads customer questions, emails, and tickets, summarizes them, and turns them into actions. Your team sees faster what is urgent, what is missing, and who should respond.
Support, sales and back office
FIRST PILOT
Start with one inbox flow: support email, contact form, quote requests, or customer updates.
Inbox automation only works if you do not lose control. The AI prepares; your team decides in case of doubt, complaint, or commercial opportunity.
Less inbox noise
Faster response to customer questions
Human control for exceptions
Your Company OS
One place where your systems, your team and your AI colleagues come together.
Connect
Your systems talk to each other: email, calendar, CRM and accounting. You replace nothing.
Automate
Recurring work runs by itself. You approve the important steps.
Collaborate
Your team and your AI colleagues work in the same files, with one shared memory.
TASKS YOU HAND OVER
Where you hand over work right away
Concrete tasks that return every week and are quick to measure.
Bundle the context
Previous emails, attachments, customer details, and open points are brought together in one short summary.
Ask for missing information
If details are missing, the AI prepares a short follow-up question in plain language.
Create a reply draft
Frequently asked questions get a draft answer based on your knowledge and tone.
Choose an action and owner
The question is prepared as a task for support, sales, administration, or operations.
Monitor escalation
Complaints, pricing agreements, and exceptions go to a human with context included.
WHY YOURCOMPANYOS
No more work stuck between your tools.
A request in your email, an appointment in WhatsApp, a figure in Excel: someone retypes it or asks about it. In Your Company OS nobody has to.
Your Company OS
Outlook
Anne-Marit
Exact
HubSpot
Agenda
Tijn
Excel
WhatsApp
Cyrill
Karel
Frits
Henk4-WEEK APPROACH
We do not build everything at once. We take one recurring workflow live.
- 01
Choose the process
Together we choose the first process: recurring, well scoped and easy to measure.
- 02
Connect your systems
Email, forms, CRM, Drive and your existing documents are connected.
- 03
Automate the steps
Together we set the rules: what runs by itself and when it goes to a human.
- 04
Collaborate, with control
You stay in control: sensitive steps ask for your approval first.
Keep reading
Where to go next.
Frequently asked questions
Quick answers to the main questions.
What does an AI assistant do with customer questions?+
It recognizes the topic, summarizes the question, gathers context, and prepares a reply draft or task for your team.
Can the AI automatically answer emails?+
Technically it can, but Your Company OS usually starts with drafts and review. That keeps quality, tone, and agreements under control.
How do you prevent wrong answers?+
With fixed knowledge sources, clear escalation rules, logging, and human control in case of doubt, complaints, or commercial agreements.
Peter van de Groep
Commercial contact at Your Company OS
YOUR CONTACT
Which workflow costs your team too much time every week?
Book an intake. Together we choose the first process and make clear what it delivers for you.