Clarify the chatbot question
We determine whether you mainly want to answer questions or whether actions, checks, and handover are also needed.
Chatbot or AI agent
A chatbot talks. An AI agent gets work ready.
Many companies are looking for a chatbot, but actually want less manual work: sorting questions, following up with customers, preparing files, and setting actions up. Then an AI agent is often the better first step.
SME companies deciding between a chatbot and an AI agent
FIRST PILOT
Start with one question flow: customer questions, intake, lead follow-up, or quote preparation.
The question is not whether you need a chatbot, but what work you want to run better automatically.
Clearer distinction between chatbot and AI agent
Focused on work rather than conversation only
A clear choice for your situation
Your Company OS
One place where your systems, your team and your AI colleagues come together.
Connect
Your systems talk to each other: email, calendar, CRM and accounting. You replace nothing.
Automate
Recurring work runs by itself. You approve the important steps.
Collaborate
Your team and your AI colleagues work in the same files, with one shared memory.
TASKS YOU HAND OVER
Where you hand over work right away
Concrete tasks that return every week and are quick to measure.
Set up the knowledge base and rules
Frequently asked questions, boundaries, tone of voice, and escalations are clearly documented.
Choose the AI agent workflow
If there is work behind the question, we choose one process: follow up leads, complete intake, or prepare a file.
Build in human control
For pricing, exceptions, complaints, or substantive review, the agent brings in a colleague.
Make the output usable
No loose chat history, but a summary, action points, missing information, and a suggested next step.
Expand month by month
After the first working flow, we expand into additional channels, integrations, and tasks.
WHY YOURCOMPANYOS
No more work stuck between your tools.
A request in your email, an appointment in WhatsApp, a figure in Excel: someone retypes it or asks about it. In Your Company OS nobody has to.
Your Company OS
Outlook
Anne-Marit
Exact
HubSpot
Agenda
Tijn
Excel
WhatsApp
Cyrill
Karel
Frits
Henk4-WEEK APPROACH
We do not build everything at once. We take one recurring workflow live.
- 01
Choose the process
Together we choose the first process: recurring, well scoped and easy to measure.
- 02
Connect your systems
Email, forms, CRM, Drive and your existing documents are connected.
- 03
Automate the steps
Together we set the rules: what runs by itself and when it goes to a human.
- 04
Collaborate, with control
You stay in control: sensitive steps ask for your approval first.
Frequently asked questions
Quick answers to the main questions.
What is the difference between a chatbot and an AI agent?+
A chatbot mainly answers questions in a conversation. An AI agent uses context, rules, and actions to prepare work or pass it on to your team.
When is a chatbot enough?+
When customers mainly ask the same simple questions and no follow-up action is needed. Think of opening hours, terms, or short product information.
When is it better to choose an AI agent?+
When there is work behind the question: intake, lead follow-up, quote preparation, file building, planning, checks, or handover to an employee.
Peter van de Groep
Commercial contact at Your Company OS
YOUR CONTACT
Which workflow costs your team too much time every week?
Book an intake. Together we choose the first process and make clear what it delivers for you.